ZoneCare Plus

A dual-layer mattress featuring a gel-infused memory foam top layer with a medium-firm density foam, engineered with horizontal cross-cuts to create therapeutic pressure zones. Designed to enhance pressure redistribution and adapt to the body’s natural contours, this mattress also features a gentle heel slope to reduce pressure on the heels, promote circulation, and prevent skin breakdown. Ideal for patients needing focused relief and consistent support.

Key Features

• Gel-infused memory foam with cooling technology — non-toxic, hypoallergenic, and pressure-relieving.

• Zoned medium-firm density foam for adaptive support.

• Heel Slope design for reducing pressure buildup on the heels, promoting better circulation.

• Cover, made from fluid-proof, wipeable, antimicrobial fabric, featuring a 3-way zipper and a Grip X bottom layer to prevent mattress movement.

📦 Shipping Policy

Thank you for shopping with ComfortAid. We're committed to providing a smooth and reliable shipping experience on every order.

🕒 Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Custom size orders may take 5–10 business days for processing.

• You'll receive a confirmation email with tracking information once your order has shipped.

🚚 Shipping & Delivery

We currently ship within Canada and the continental U.S.

Estimated Delivery Times:

• Ontario & Quebec: 1–3 business days

• Other Canadian Provinces: 3–7 business days

📦 Carriers we work with: UPS & and Canada Post

⏳ Note: Delivery times may vary during high-volume periods or due to courier delays.

🌎 International Shipping

We do not ship internationally at this time.
For inquiries or special requests, please contact us directly at info@thecomfortaid.com.

💲 Shipping Rates

• Shipping costs are calculated at checkout.

• Flat-rate shipping may apply to some items depending on size and location.

• Free shipping offers, if available, will be clearly stated on the product or during checkout.

📬 Order Issues & Lost Packages

If your package is delayed, lost, or arrives damaged:

1. Contact us within 5 business days of the expected delivery date.

2. Email: info@thecomfortaid.com with your order number and a brief description of the issue.

We'll work quickly to resolve any shipping problems.

🔄 Backorders & Partial Shipments

• Items on backorder will ship once restocked.

• Some orders may arrive in multiple shipments to ensure faster delivery.

📞 Need Help?

Have questions? We’re here to help!

• 📧 Email: info@thecomfortaid.com

• 📞 Phone: 416-803-8611